Privacy Policy

1. Scope and contact

This policy covers the public FleetReach Marketplace, including vendor storefronts hosted within it. It does not describe every data practice of an independent vendor or an external website.

For privacy questions, contact [email protected] or write to FleetReach, 8808 Pioneer Blvd, Santa Fe Springs, CA 90670.

2. Information we receive

Inquiries include your name, email, message and request type, along with any company, phone number, location, quantity and preferred contact method you provide. We also associate the request with the selected vendor, any selected product and a submission reference.

Support messages and safety reports include the information and attachments you send us. Do not include passwords, payment-card details or sensitive information that is not needed for your request.

Website requests may include an IP address, browser and device information, requested URLs and technical error or access logs processed by our hosting and infrastructure providers.

3. Location tools

We may suggest an approximate city or ZIP code using location information supplied by our infrastructure. If unavailable, we may send your public IP address to ipapi.co to obtain an approximate location.

When you search for an address, city or ZIP code, we send the query to the Photon geocoding service operated at photon.komoot.io. If you choose device location and grant browser permission, your coordinates are sent through FleetReach to that service to find a nearby location. You can decline permission and enter a location manually.

The selected location helps rank nearby vendors. Search terms and selected location parameters can appear in the page URL, browser history and links you share.

4. How information is used and shared

We use information to display the marketplace, route inquiries, provide location results, respond to support requests and investigate misuse or technical problems.

Your inquiry and contact details are stored in the selected vendor’s FleetReach workspace, where its authorized team can respond and manage follow-up. They may be associated with an existing customer record using your email address. Your inquiry is not published as a public listing. The vendor is responsible for its subsequent handling of information and communications with you.

Hosting, storage, communications and location service providers process information needed to provide their services. We may also disclose information where required by law or necessary to investigate abuse and protect rights or safety. We do not sell marketplace inquiry information or use it for cross-context behavioral advertising.

5. Browser storage and tracking

Saved product identifiers are kept in local storage in your browser until you remove them or clear site data. When you open Saved, those identifiers are sent to FleetReach to retrieve current product details. There is no cross-device saved-list account.

Approximate location suggestions and dismissal preferences are stored for your browser session. You can clear site data through browser settings; doing so removes saved preferences.

The marketplace does not currently include advertising pixels or third-party behavioral analytics. It does not change its behavior in response to Do Not Track signals. We do not use marketplace information for sale or sharing for cross-context behavioral advertising, including when a Global Privacy Control signal is enabled. External vendor websites have their own tracking practices.

6. Retention and security

Information is retained as needed to provide the service, maintain vendor inquiry and support records, investigate misuse and meet applicable obligations. Retention depends on the purpose and record type; there is no single automatic deletion period for all marketplace information.

We use access controls and other safeguards to protect information, but no online service can guarantee absolute security. Service providers may process information in the United States or other locations where they operate.

7. Your choices and requests

You can browse without submitting an inquiry, omit optional inquiry fields, decline device location and clear browser storage. To request access, correction or deletion of information held by FleetReach, email us with enough detail to identify your request. We may need to verify your identity and may retain information where required or permitted by law.

Depending on your location and the laws that apply, you may have additional privacy rights. We will handle requests in accordance with applicable law. For information held independently by a vendor, also contact that vendor. Removing browser storage does not delete an inquiry already submitted to a vendor.

8. Children and policy updates

FleetReach Marketplace is intended for business users and is not directed to children under 13. If you believe a child has supplied personal information, contact us so we can investigate and address it.

We will post changes to this policy here and update the date. For material changes, we will provide a prominent notice on the marketplace or other notice as required by applicable law.